Privacy Policy

At GamesGalaxy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Information You Provide Voluntarily

• Contact Information: When you contact us through our contact forms or email, we collect your name, email address, and message content.
• Feedback: Any feedback, suggestions, or comments you provide to us.
• Correspondence: Records of any correspondence with our support team.

Information Collected Automatically

• Usage Data: Information about how you use our website, games played, time spent, and navigation patterns.
• Device Information: Browser type, operating system, device type, screen resolution, and similar technical information.
• Log Data: IP address, access times, pages viewed, and referring website addresses.
• Game Analytics: Non-personal gameplay statistics to improve our game offerings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our gaming platform and services.
• User Support: To respond to your inquiries, provide customer support, and resolve technical issues.
• Analytics: To analyze usage patterns and improve user experience and game performance.
• Communication: To send important updates about our services (with your consent for marketing communications).
• Security: To protect against fraud, abuse, and security threats.
• Legal Compliance: To comply with applicable laws and legal obligations.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Secure hosting infrastructure
• Regular backup and recovery procedures

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and security.
• Analytics Cookies: Help us understand how visitors use our website to improve performance.
• Preference Cookies: Remember your settings and preferences for a better experience.
• Functionality Cookies: Enable enhanced features and personalization.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Third-Party Analytics

We use Google Analytics to analyze website usage. Google Analytics may collect information about your use of our website and other websites. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

7. Children's Privacy

Our website is designed to be family-friendly and suitable for users of all ages. However, we do not knowingly collect personal information from children under 13 years of age without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Portability: Request a copy of your data in a portable format.
• Objection: Object to processing of your personal information for certain purposes.
• Restriction: Request restriction of processing under certain circumstances.

To exercise these rights, please contact us using the information provided in the Contact section below.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Providing prominent notice on our website
• Sending email notification for significant changes (if you have provided your email)

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

12. Contact Information

Thank you for trusting GamesGalaxy with your information. Your privacy is important to us, and we are committed to protecting it.